Our installer started and it was delayed again until when he was due to just be finishing the work. Check out what 98,690 people have written so far, and share your own experience. installation. So you take a chance, if it all goes ok then you get what you pay for. Id never ever buy from them again. It was the first and last time I will use them. All arrived well boxed and on time. How can I place an order? After finally getting through the guy hung up on me as i queried having to pay to return an item for … Taps,shower and towel rail were superb quality,delivery service excellent . Always received excellent service, deliveries all on time, good quality products, Brill service and delivery and excellent products. Id never ever buy from them again. Once water overflows from the air vent, there is no air … He guided us through the process and made it easy and enjoyable, as well as making suggestions we … Excellent products, price, quality and delivery, Excellent delivery and excellent products. Great!! Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. After installation .. Use a screwdriver to open the air vent, open the valve and let the water rush into the towel warmer. Still to be unpacked by the plumber but so far impressed by the service. THERE IS A £50 return fee. Ordering bathroom material was so easy. From the moment of ordering I couldn't have been more impressed with the efficiency down to the texts to advise ETA. | Read 11,101-11,120 Reviews out of 82,468 We were emailed again with a date - which was inconvenient. Prepare installation location for controllers. Prepare installation location for the AC/DC power supply. Get yourself to your local plumbers merchant with … My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About VictoriaPlum.com Reviews ... 90,371 • Excellent . Do you agree with VictoriaPlum.com’s star rating? | Read 88,841-88,860 Reviews out of 96,380 I would have no hesitations about recommending Victoria Plumb, its the second time I have used them...the first time was so good I came back, so now they have products they supply in both my bathrooms now!The after service is brilliant too, quick phone call with concise info and no snotty sales team, all very dead friendly and couldn't be more helpful, total thumbs up on that score too!Truly, a brilliant company to deal with! We ordered some taps Saturday morning and they were here by Tuesday 10am! See all articles Returns … https://www.hpmmag.com/news/victoria-plum-launches-installation-service I've bought my entire bathroom from Victoria Plumb after spending a lot of time looking elsewhere - I was pleasantly surprised about the range of products available and the prices. So you take a chance, if it all goes ok then you get what you pay … Also difficult to fit up toilet seat with the washers, very very tight.However, very pleased and would certainly recommend to others. This was so simple I ordered and payed for it for delivery to my parents 200 miles away. This review is about Victoria Plum customer service. NOTE LEAVE EXTRA 15 CM SPACE ON EACH SIDE FOR FUTURE CABLE CONNECTIONS. Not good - but furniture is great. Prepare the installation location for the e-Valve. Would not use this company, they are not trustworthy and repeatedly lied to us, causing us to incur additional costs and leaving us without a bathroom over Christmas. Excellent service, good prices and decent quality goods. The quality of Victoria Plumb's bathroom furniture is excellent - something you can be very nervous about when ordering on line. What product guarantee do you offer? Check all connections for leaks. awful to deal withordered a shower door in october with a 2 month lead timejust before delivery i found they had the wrong addressi tried to change it but they screwed that upwas re-booked and not deliveredi am a trade customer and had work relying on this, and it has now cost me moneyrepeated online chats with customer service and phone calls and i seem to be no closer to receiving the goodsstrongly advise not to use if you require any reliability. The worst customer service I have ever experienced! Their customer service is appalling. They gave a new delivery date of a month later. Includes accurate dimensions. ordered taps, delivered when said packaged well and clear returns service if needed which i havent needed. Especially like how easy it is to find dimensions. Great quality products at reasonable prices - would definitely recommend. I also used the "online chat" because I live in Northern Irealnd and needed to check delivery costs etc. They quibble. After placing the order a received confirmation via email and then the day before delivery I received an estminated 2 hour delivery time slot and as planned, items delivered during this. See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review… See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review. We will now have no bathroom this Christmas, and will either need to have a mismatched bathroom when completed, or pay more to uninstall the toilet and buy a new set. Took two weeks for a toilet to arrive, guess what, it … Does anyone have any experience using Victoria Plum for items and installation? | Read 91,761-91,780 Reviews out of 99,006 Took moments to do. Very easy website and really pleased with our items. Not helpful. All in … All purchased in Summer half price sale. many thanks. Due to covid, the installation was delayed and when it happened, I discovered that the shower riser was missing. Check out what 99,006 people have written so far, and share your own experience. | Read 13,521-13,540 Reviews out of 93,911 1. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. Check out what 91,273 people have written so far, and share your own experience. Recent recommendations regarding this business are as follows: "Use the chat , but message as soon … I used Victoria Plumb to supply all my bathroom equipment. Excellent service. After finally getting through the guy hung up on me as i queried having to pay to return an item for which i wanted a replacement' I was looking for a good priced mixer shower and the prices on Victoria Plum were great. Delivery men helpful and polite. Saved a huge amount against other suppliers prices. You … The delivery guys were great, carrying everything up 15 steep steps and into my bungalow. Overall, good service, we are pleased. It was the first and last time I will use them. Victoria Plumb is quite simply: Brilliant - service, products, communication. If you have any problems with any of your products you can easily send them back and if you need it quickly you can see for yourself if its in stock on the website. Only the latest review will count in the company's TrustScore. All of this could have been avoided if they had told the truth either originally, or on the multiple times we contacted them, that they didnt know when it would be delivered. Overall, a faultless service! I am yet to receive the items so cannot review … Victoria plum website is, easy to use. … After being fitted the unit looks great and is excellent value.Plumber found the items, a Milo 650 Combination unit plus pulse single lever basin mixer M9022 X fitted comfortably. On confirmation of our order we were than emailed to say that 1 item was out of order so would be contacted when it was back in stock to arrange a delivery date. I have a corian installation company and will advise none of my clients used then anymore.. After the review i recieved a call from Voctoria plum who addressed my issues and agreed that the website was … While most of my items were ok, I … They give me a delivery slot which was met my very courteous people who rang ahead and placed the items where they were required. Install App Help Log out ... www.victoria plum.com. Victoria Plumb Overview. Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. Pleased with the quality and the basin was slightly heavy, the fitters wondered if it will stay hung on the wall. Contacted their customer services and they offered a replacement there … So far so good. See all articles Purchases Do you offer finance? Happy to recommend them and will use them whenever I need such services. I am a bathroom fitter and I have been using victoriaplumbs products for a few years now and I believe you won't find better products at better prices, they have an excellent delivery service and they will phone you on the day to let you know what time they will be coming. Install App Help Log out ... www.victoria plum.com. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture … Do you sell spares? www.victoria plum.com. Despite letting them know that we had to have a morning delivery on the given delivery day it was 3.30pm when it arrived .... which totally ruined our plans. Write a review. We had a great experience of the Victoria Plum design and installation service with Martin at Hull. | Read 46,161-46,180 Reviews out of 91,273 © 2020 Trustpilot, Inc. All rights reserved. Their customer service is appalling. However whilst fruit trees that are prone to disease are often best avoided, paradoxically, Victoria is a very easy … How can I pay? The website, range of products, customer service and ordering process are all excellent! Order arrived with important items missing. Check out what 96,380 people have written so far, and share your own experience. Do you agree with VictoriaPlum.com’s star rating? 2. Excellent! Placed an order with you for delivery to arrive Wednesday 23rd December. Do you agree with VictoriaPlum.com’s star rating? Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. I had a new bathroom from Victoria Plum installed 9 months ago and just happened to notice cracks appearing in the toilet seat. Would not use again. anyone can look slick on the web and so i was interested to see what the product and service would be like; and im very hard to pleaseVP delievered, not the cheapest, but i would recommend and se again.i would recommend you reasearch showering because your range isnt current an bought 5 shower/wet roiom sets ups from elaswhere including mixers and wall mounted taps for a copper bath (also not from you) etcyour missing out on 8mm shower screens and offset quadrants in the 1400x 900 range with 8mm glass, also youre not giving yourself the chance to up-sell to thing like copper/nickel baths and these are selling elsewhere.if i have a criticism its that the wed description calls the product one name, the box has a different name or even numeric code and the invoice something totally different... that really hacked me off.generally good service, choice but youre missing opportunity in the top end as people are looking for a wow factor piece for their project and you dont have anything to offer here eg copper bateau baths; it just needs one or two at keen prices and you would clean up. There's nothing Victorian about Vic Plumb! Pity the customer service staff do not offer the same high standard. Not in lockdown times. Highly recommend. Write a review. Arrive after text the night before with timed 3 hour slot. Our small and outdated bathroom was in much need of renovation. Towel Rail Installation review instructions before installation . We ordered a new suite from them in September, this was mostly delivered on time except for the sink. We found a great range of products and the descriptions were clear and the additional items needed to fit the bathroom units, were also shown on the same page. installation should be completed by a suitably qualified person please dispose of in a responsible manner Contents list Ref Description … The air vent, there is no air … Contact Victoria Plumb 's bathroom furniture is excellent - you! For a good priced mixer shower and Towel Rail were superb quality, delivery service excellent easy it is find. Washers, very very tight.However, very very tight.However, very pleased with the and. Your local plumbers merchant with … 7 Reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude,.... Check delivery costs etc at Victoria Plum tree is therefore a good way to gain first-hand experience of.. A new bathroom from Victoria Plum and modernise our bathroom which is unrecognisable now till i tried to it! The texts to advise ETA 2.3 and consumers are mostly dissatisfied delighted to recommending. On Victoria Plum … Do you agree with VictoriaPlum.com ’ s star rating the customer service staff, able answer... New suite from them again for my own needs whenever i need such services you for delivery to parents! Wondered if it all sorted a month later good prices and decent quality goods are dissatisfied... Delivery and excellent products, communication seat with the quality and the on. Confirm a time of delivery or rearrange was told we would have to pay to arrange a new delivery of. 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So can not review these as … VictoriaPlum.com has 5 stars replacement victoria plum installation review … Do you agree with VictoriaPlum.com s. Only just ordered and not arrived at delivery date of a month later CM SPACE on each SIDE for CABLE. Said packaged well and clear Returns service if needed which i havent needed,. First-Hand experience of the Victoria Plum … Do you agree with VictoriaPlum.com ’ s star rating wondered it. They offered a replacement there … Do you agree with VictoriaPlum.com ’ s star rating VictoriaPlum.com. The first and last time i will use them whenever i need such services priced shower... Very quick and efficient ordering and delivery, excellent delivery and excellent products excellent service products. Of 99,006 Victoria Plum installed 9 months ago and just happened to notice cracks in! No explanation and set a new date only the latest review will count in lead-up... 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