It would actually make your job easier because you’re equipping them with knowledge and skills they can use to perform their job without constant assistance from you. It’s important to remember that your hotel staff are constantly interacting with guests. Add Relevant Skills to Your Resume: You can include relevant skill words in your resume.In the description of your work history or your resume summary, you might also want to use some of these keywords. Transferable skills and training to emphasize on your resume. The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. Despite all these incredible perks, hotel management is a demanding job. Excellent communication, interpersonal skills, oriented to detail, operational knowledge, leadership, team building, financial skills and flexibility are all critical skills that every hotel manager should have, but they are far from the only qualities an individual will need to be successful in this industry. Common work activities listed on Hotel General Manager example resumes are handling budgets, recruiting and training staff, resolving guest complaints, and enforcing safety standards. Most hotel managers have gained operational knowledge through either entry-level employment in the industry or educational degrees. It would actually make your job easier because you’re equipping them with knowledge and skills they can use to perform their job without constant assistance from you. He also has to motivate employees to do their jobs well, which requires leadership talent and a knack for understanding problems and resolving conflicts. As anyone in the hospitality industry will confirm, General Managers (GMs) have their work cut out for them. A stressful team environment will become apparent in employee-guest relationships. Waldorf Astoria Dubai Palm Jumeirah David Wilson sheds some light on what it takes to become a general manager at a five-star hotel. Published on February 23, 2018 February 23, 2018 • 216 Likes • 192 Comments Communication Skills. The hotel’s bottom line is the GM’s responsibility. You can easily differentiate yourself from the lot by adding some additional sections to your hotel manager resume: Accomplishments on a resume; Language skills; Interests for a resume; Volunteer work . Steps to Become a Hotel Front Office Manager, Hospitality Crossing: Hotel General Manager Jobs, U.S. Bureau of Labor Statistics: Occupational Outlook Handbook: What Lodging Managers Do, The Average Wage for a Hotel Receptionist, Senior Management Positions in the Hotel Industry. Horrible guest experiences can quickly be turned around with good management, flexibility, empathy and interpersonal skills. You will need to let employees know whether or not they are doing their jobs correctly in a way that will encourage them rather than frustrate them. A highly successful hotel manager will exhibit these various traits and have the support of his or her team as they lead the business towards success. General Manager Job Description Sample: This is a General Manager Job Description sample that will help you in creating your job application for different vacancies available in the job market for general manager jobs.. Generally General Manager reports to the board of directors of the company & working closely with associate directors and supporting staff of the company. The information on this page will generally apply to all careers in this category but may not specifically apply to this career title. We had the pleasure of meeting and interviewing Mr. Stefan Soennichsen, General Manager of the 5-star luxury hotel in London, "One Aldwych". You may be thinking that “visionary leadership” is a rather abstract ability to list first when talking about the skills of a general manager. They must be able to think of creative and practical solutions to problems in a fast-paced environment. As a general manager, you are tasked with multiple responsibilities throughout the organization. The general manager helps to greet and register guests and handle their problems. Delegating tasks among staff members is an important aspect of management. Hotel managers also write company reports, business letters and problem-solving summaries, so they need to have good grammar, diction and style know-how. While it’s important to always have a backup plan, you can’t always anticipate issues that need to be resolved immediately. The average Hotel General Manager salary in the United States is $110,700 as of November 25, 2020, but the range typically falls between $78,500 and $144,000.Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Whether it’s within a particular hotel department, in a busy kitchen or as part of the bar staff, you need to be able to work well with others, especially during busy periods. Hotel managers are in charge of the day-to-day running of a hotel. Great coaches stress fundamentals—the basic skills and plays that make a team a consistent winner. Considered a member of upper-level management, your opinion and decision making skills will be looked to regularly by other managers and subordinate employees. The general manager of a hotel must balance several different responsibilities and duties. Hotel general managers wear many hats, so they must be multitaskers. 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